Help Center



Can I still place an order from your website?

Are you guys shipping as normal?

Where is my order notification?

How do I return my order?

How do I contact customer service?

What are you guys doing to ensure the safety and wellbeing of your team during the pandemic?

Where are you located?


Are Tejón Moto tees made by hand?

Are Tejón Moto tees pre-washed and pre-shrunk?

Where are Tejón Moto products made?

How should I wash and care for my tee?

What does Limited Edition mean?

How does Tejón Moto apparel generally fit?


What payments do you accept?

Do you sell gift cards?

Help! I’m experiencing problems paying!


What delivery options do you offer?

When will my order ship?

Can I track the status of my order?

Will my parcel be charged additional custom and import charges?

Can I get my order delivered to a PO Box address?


Where is my order?

Can I cancel my order?

Can I amend my order once it has been placed?

What can I do if my order is going to the wrong address?

Where is my order confirmation?

What should I do if my order is missing?

There's an item missing from my order, what should I do?


How do I place a return or exchange?

What is your return policy?

How long does it take to process a return?

What do I do if I've received the wrong item?

How do gift returns or exchanges work?

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